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Integrations

Four ways to plug Leadiosa into the rest of your stack. Pick whichever matches the shape of the problem.

Overview

WordPress & WooCommerce

Official plugin: installs the widget, walks you through setup, syncs your product catalog into the AI knowledge base.

Telegram

New chats, offline leads, and ratings in your Telegram group — with a button back to the inbox.

Webhooks

Push conversation and message events to your own backend. HMAC-signed; built-in retries. Pro Plus.

Rocket.Chat

Notifications about new conversations and messages, delivered straight to your Rocket.Chat channel.

WordPress & WooCommerce

The Leadiosa plugin is the fastest install path for WordPress sites — and the only one you need for WooCommerce shops:

  1. 1Download the plugin from Settings → Installation → WordPress and install it in your WordPress admin (Plugins → Add New → Upload).
  2. 2Open the Leadiosa menu in your WordPress admin — a first-run wizard connects the plugin to your workspace. No keys to copy by hand.
  3. 3The chat widget appears on your site immediately.

On stores with WooCommerce active, the plugin can also sync your product catalog into the workspace knowledge base — names, prices, descriptions, availability. The AI agent then answers product questions from your real catalog, and re-syncs keep it current as the catalog changes.

Tip
Catalog answers are only as good as your product descriptions. A sentence or two on sizing, shipping, or compatibility in the product description pays off directly in AI answer quality.

Telegram

The Telegram integration sends notifications to a group (or a direct chat with your bot) the moment something happens: a new conversation, an offline lead, a rating, a resolved thread. Each message carries a button that opens the conversation in the Leadiosa inbox. It is one-way: you read in Telegram, you reply from the inbox.

  1. 1In Telegram, message @BotFather, send /newbot, and copy the token it gives you.
  2. 2Paste the token under Settings → Integrations → Telegram.
  3. 3Add your new bot to the group where notifications should land (or open a direct chat with it and press Start), and send any message there.
  4. 4Click Find my chat — Leadiosa lists the chats your bot can see; pick yours. No hunting for numeric chat IDs.
  5. 5Pick which events to forward, send a test message, save.

Personal data in notifications is scrubbed by default — see the note on third-party sharing in Webhooks → PII in payloads; the same switch applies here.

Webhook quickstart

Register a delivery URL under Settings → Webhooks (Pro Plus). A signing secret is generated for you — copy it from the endpoint card. Verify the X-Signature-256 header on every delivery:

See Webhooks for the event catalogue, payload format, verification code in Node.js and Python, and retry behaviour.

Rocket.Chat

The Rocket.Chat integration sends notifications from Leadiosa into a channel of your choice — useful when your team already lives in Rocket.Chat and shouldn't have to watch a second inbox. It is one-way: you read in Rocket.Chat, you reply from the Leadiosa inbox.

  • Configure under Settings → Integrations → Rocket.Chat — paste an incoming-webhook URL from your Rocket.Chat server (or API URL + auth token), pick a target channel.
  • Choose which events to forward: new conversation, offline message, conversation rated, conversation resolved.
  • Notifications carry the event type, the conversation reference, and an excerpt of the visitor message.
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